Shipping & Delivery Policy

Last Updated: August 8, 2025

 

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms: https://anerua.com/pages/terms-and-conditions.
Please review this policy carefully when purchasing from Anerua. This policy applies to any order you place with us.
 
What are my shipping & delivery options?
We offer various shipping options. In some cases, a third-party supplier may manage our inventory and handle the shipping of your products.
 
Free or Paid Shipping
We offer both free and paid shipping to customers in most countries worldwide. Orders are dispatched within 24–48 hours after payment confirmation.
⦁ Average Delivery Times: 3 business days within the EU, 5–7 business days outside the EU.
⦁ Free Shipping: Offered during promotional periods. Criteria for free shipping vary by country and are displayed at checkout.
 
Shipping Fees
We also offer shipping at the following rates:

 

 

Shipping Country and Method Shipping Period Shipping Fee
ECONOMY SHIPPING-US Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $32
EXPRESS SHIPPING-US Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $47
ECONOMY SHIPPING-EU Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-7 business days, and for deliveries from our EU warehouse, it takes 3-4 business days. Free and $22
EXPRESS SHIPPING-EU Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-7 business days, and for deliveries from our EU warehouse, it takes 3-4 business days. Free and $34 ~ $ 46 (The shipping costs vary depending on the country within the EU)
ECONOMY SHIPPING-CA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $32
EXPRESS SHIPPING-CA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $47
ECONOMY SHIPPING-AU Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $43
EXPRESS SHIPPING-AU Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $65
ECONOMY SHIPPING-EAST ASIA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $38
EXPRESS SHIPPING-EAST ASIA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $62
ECONOMY SHIPPING-UK Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-7 business days, and for deliveries from our EU warehouse, it takes 3-4 business days. Free and $24
EXPRESS SHIPPING-UK Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-7 business days, and for deliveries from our EU warehouse, it takes 3-4 business days. Free and $40
ECONOMY SHIPPING-SOUTHEAST ASIA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $38
EXPRESS SHIPPING-SOUTHEAST ASIA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $62
ECONOMY SHIPPING-MIDDLE EAST Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $40
EXPRESS SHIPPING-MIDDLE EAST Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $105
ECONOMY SHIPPING-SOUTH AMERICA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-6 business days, and for deliveries from our EU warehouse, it takes 7-9 business days. Free and $42
EXPRESS SHIPPING-SOUTH AMERICA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-6 business days, and for deliveries from our EU warehouse, it takes 7-9 business days. Free and $67
ECONOMY SHIPPING-AFRICA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-6 business days, and for deliveries from our EU warehouse, it takes 6-8 business days. Free and $48
EXPRESS SHIPPING-AFRICA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 5-6 business days, and for deliveries from our EU warehouse, it takes 6-8 business days. Free and $105
ECONOMY SHIPPING-CHINA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $32
EXPRESS SHIPPING-CHINA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $63
ECONOMY SHIPPING-SOUTH KOREA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $38
EXPRESS SHIPPING-SOUTH KOREA Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $63
ECONOMY SHIPPING-NZ Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $45
EXPRESS SHIPPING-NZ Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 4-5 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $68
ECONOMY SHIPPING-JP Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $39
EXPRESS SHIPPING-JP Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $65
ECONOMY SHIPPING-MX Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $43
EXPRESS SHIPPING-MX Delivery times vary depending on the warehouse location of the ordered product. It takes 24-48 hours to dispatch the package. For deliveries from our US warehouse, it takes an average of 3-4 business days, and for deliveries from our EU warehouse, it takes 5-7 business days. Free and $68

If you select a shipping option, we will follow up after you have placed your order with any additional shipping information.
All delivery times provided are in good faith but are estimates only.
 
Order tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your shipment in real time. Please allow up to 24 hours for tracking information to appear after dispatch.
 
International delivery
We proudly operate multiple warehouses worldwide, including:
Sweden (Jönköping, Stockholm), Italy (Milan, Giuseppe, Beati, Genova, Florence, Modena), Australia (Sydney), Germany (Salzburg), USA (Florida, Minnesota).
Delivery times vary depending on your country and the warehouse location of the ordered product. Some orders containing multiple items may be shipped separately from different warehouses to ensure faster delivery.
 
Packaging & luxury protection
All luxury items are shipped in their original brand packaging with protective materials to ensure they arrive in pristine condition. Certain high-value items may require a signature upon delivery.
 
Customs & import responsibilities
International orders may be subject to customs duties, import taxes, and clearance fees levied by your destination country.
⦁ These charges are not included in the item price or shipping cost and must be paid by the recipient upon delivery.
⦁ By placing an order, you acknowledge and accept responsibility for these charges.
⦁ We recommend checking with your local customs authority before making a purchase.
 
Restricted countries
Due to trade restrictions or sanctions, we do not ship to certain countries. For the latest list of restricted destinations, please refer to our Terms & Conditions before placing an order.
 
Possible delivery delays
Delivery delays may occur due to:
⦁ Customs inspections
⦁ Natural disasters or extreme weather events
⦁ Global supply chain disruptions
In case of significant delays, we will notify you immediately with an updated estimated delivery date. For promotional or goodwill purposes, compensation such as free shipping on your next order may be offered in certain cases.
 
Authenticity guarantee
At Anerua, we take pride in offering only the finest and most prestigious luxury products to our valued customers. Every item we sell is 100% authentic and sourced from trusted and authorized suppliers. Shop with confidence knowing that your purchase is genuine.
 
Returns & Refunds
If you have questions about returns, please review our Return Policy: https://anerua.com/pages/return-and-refund-policy
 
Contact us
If you have any further questions or comments, you may contact us by:
⦁ Email: hello@anerua.com
⦁ Phone: +1 307 998 9225
⦁ Online Contact Form: https://anerua.com/pages/contact